This Privacy Policy explains how Niche Navigator (“we”, “us”) collects, uses, and shares information when you use our website, app, and related services (the “Service”).
1. Information we collect
- Account information: email address and account credentials (stored securely).
- Configuration data: settings you provide (e.g., subreddits to monitor, thresholds, notification preferences).
- Usage and device data: logs and approximate usage information (such as pages viewed, feature usage, and events) to operate and improve the Service.
- Public content references: the Service may store links and excerpts of publicly available posts and comments (for example, public Reddit content) in order to generate insights and notifications.
2. Cookies and analytics
We use cookies and similar technologies to keep you logged in and to understand how the Service is used. We may use analytics tools (such as Vercel Analytics) and session/behavior tools (such as Hotjar) to improve product experience.
3. How we use information
We use information to:
- Provide, maintain, and secure the Service.
- Process subscriptions and billing.
- Send product, transactional, and support emails.
- Monitor performance, debug issues, and improve features.
4. How we share information
We share information only as needed to run the Service, including with service providers such as:
- Payment processing (e.g., Stripe) for subscription payments. We do not store full payment card details.
- Email delivery (e.g., Resend) to send welcome, password reset, notifications, and support messages.
- Analytics (e.g., Vercel Analytics, Hotjar) to measure and improve product experience.
We may also share information if required by law, to protect our rights and users, or in connection with a business transfer (such as a merger or acquisition).
5. Data retention
We retain information for as long as necessary to provide the Service and for legitimate business purposes such as compliance, security, and dispute resolution. You can request deletion of your account information by contacting us.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your choices
- You can update certain account settings within the Service.
- You can request access, correction, or deletion by emailing us.
- You can disable cookies in your browser, but parts of the Service may not work properly.
8. Changes to this policy
We may update this Privacy Policy from time to time. The updated policy will be effective when posted with a new effective date.
9. Contact
Questions about privacy? Email matt@nichenavigator.io.